UNITS Mobile Storage East Bay

So today Bob, a contractor we've never met, walks into our office and asks if he can buy the dehumidifier packets that he saw in one of our UNITS at a remodel home he was working on.  He said he was amazed at how well the product worked absorbing moisture, and that we were clever enough to offer it. With that Bob proceeded to also tell us how much he liked our containers and that he would use us exclusively going forward. It was a wonderful connection.

I post this just as a reminder to all our small business partners that every single, seemingly minor, decision we make is a reflection on our business and can lead to new partners, additional business, or even personal customer testimonials.

If  you are interested in this product, here is a bit more info:
These dehumidifier packets are designed to pull the moisture out of the air in an enclosed space - thus, perfect for a portable storage container that is stored outside for any length of time. The other highly recommended use is for refrigerators that are being stored. Remember the last time you didn't have your refrigerator running and that mildew smell got into it? These packets will not let that happen.  When you use the dehumidifier packets as time goes by, you can actually see the water fill into the packets as they hang on the wall of your storage container. What starts out as granules progressively, with added moisture, turns into a gel.  Better that moisture go into these packets than in your furniture! .....UNITS will always keep your furniture and things in great shape even when you have to use a temporary storage container or move!

Moving is a tough ordeal to put a family through any time of the year. While moving during the warmer summer months is certainly ideal, we sometimes cannot control when we need to relocate due to a life change. A new job or opportunity may force you to have to pack up and relocate during the colder rainy winter months; which makes it harder to recruit volunteers to help, and harder to prevent your furniture and things from getting water marked with a rushed move. One way to help to make the moving process easier is selecting a moving service that can help make loading and transporting your items as easy as possible. UNITS Mobile Storage provides the convenience and expertise in transporting your items to help make moving during the rainy winter months worry free. This is done by taking the most difficult part of winter moves out of the equation ‐ the timing. Units will deliver a portable storage unit to you, early in the process, allowing you plenty of time to plan for volunteers, and weather to load at the perfect times. One of the hardest parts of using a delivery truck in the winter is having to rush to load the truck, move your items and then return the truck before your deadline to avoid any of those extra fees. Having to rush in packing and loading is never a good idea! UNITS Mobile Storage removes this stress entirely by delivering your moving and storage units directly to your home or place of business for you to load at your leisure. No deadlines to meet or restrictions on the time you have to load your belongings. This can allow you the opportunity to take the time to carefully pack and load your valuable possessions and choose the right days (and weather) to pack and organize your items carefully. UNITS Mobile Storage also takes the driving task right out of your hands by picking up your moving and storage container when you are finished packing and transporting it either back to our secure warehouse or directly to your new home for you. Let an expert in rainy winter travel handle the roads for you. Donna Topp is the owner of UNITS Mobile Storage in Livermore CA. She is an expert on relocation and the ins and out of this tough life change. She has moved 9 times, 6 of which were cross-country. To contact Donna direct, call 925/454-8648 or visit www.UnitsEastBay.com.

Units Mobile Storage Owner's donate a portable storage UNIT to Shepherd's Gate Homeless Shelter to benefit many this Christmas holiday season. This is the second year we were able to help the shelter with the on-site storage box they needed to secure their donations from Nov until Christmas. To see the full story click on this units helps Shepherd's Gate link.

Do you remember when you could call a business and actually have a human being pick up the phone? Do you remember when you were greeted with eye contact and smile? Being thanked for your business? Probably not!

Yes, the days of "good old fashioned" customer service are long gone in most businesses these days, but not at UNITS Portable Storage located in Livermore. At UNITS, exceptional customer service is not just a fond memory of the past, but a present day commitment to exceeding their customers' expectations every day.

Donna and Rick Topp, local owners, have moved exactly 11 times in their lives before settling in the tri-valley area more than 20 years ago, and know full well the stress created by a local or long distance move, not to mention the mental and physical strain experienced. They have had their share of bad experiences with professional movers who were efficient, but less than effective in the care taken to protect their cherished belongings. They also experienced the stress of driving a large rented truck on their own and rushing to load and unload that truck the same day in order to save some money. They also had furniture ruined by unknown four-legged creatures while in self-storage facilities. They also remember time and time again being treated as nameless, faceless customers by their service providers.  So, when it was time to change careers, they knew that providing an easier, lower-stress solution to moving and delivering superior customer service was just the ticket.

Although still a fairly new concept, portable storage is growing rapidly because it is less expensive than using a full service mover and less work than moving into and out of a self-storage space. Here's how it works:
1) UNITS delivers a bright, clean, water-tight container to your door (your driveway more accurately). These containers measure 8' tall X 8' wide X 12' or 16' deep;  The larger one can hold a small home's load of furniture and things.
2) you load the container at your convenience - no need to rush, since you rent the container on a monthly basis. UNITS also can supply third party packers or loaders if you happen to need them
3) you can keep the container on site if remodeling, or UNITS will move it directly to your new address, or bring it back to their clean, fully alarmed, climate-controlled warehouse in Livermore for longer term storage.

Here are some of the ways that UNITS is trying to bring back some of the "good ol' days" of customer service, the folks at UNITS Portable Storage:
•    Answer their phones personally, 24 X 7. No automated attendants, no recordings!
•    Truly listen to the unique situation of each customer in order to provide a more customized solution
•    Remember your name and face (most of the time)
•    Provide small delivery windows with the times chosen by the customer
•    Deliver clean containers from friendly, professional drivers
•    Offer any packing supplies customers may need that are delivered along with the       container
•    Offer discounts to our respected seniors and service men and women
•    Care about the community - actively supporting Open Heart Kitchen and Shepherd's Gate
•    Care about you!  See what others are saying at www.UnitsEastBay.com

Give Units a call sometime and really relish in the fact that you ARE getting the Best Customer service (925)454-8648!

As the San Francisco Giants prepare for the NL Championships--Are you racing to get your projects done so you don't miss a second of the game?

UNITS Mobile Storage can help you with your moving and storage needs by delivering a Unit at your convenience.  Load at your own pace then take a break to catch the game!  When you are ready, we'll pick it up, and even store it for you if you need!

Call us today to reserve your date (925)454-8648

Mention your a Giants Fan and get $20 off 1st Delivery Fee

Portable storage at your convenience, just use a UNIT!

•    Less Work:  Skip the hassle of loading boxes into your car, hauling them to a self storage facility, and then unloading them and re-loading again into a little cramped storage box.  The Units Mobile Storage containers are brought to YOU so you only need to load your stuff once - we'll take it from there!

•    Less Worry: Don't worry about the weather - our Units are the most water tight containers in the industry! Check out a comparison at: UnitsEastBay.com

•    Peace of Mind:  Units have a unique, E-track straps and tie downs that secure your stuff right where you want them

•    Flexibility: Use a Unit for short-term self-storage project, or long-term storage assistance
 
•    Local owners who care! Call us anytime, we always answer your questions right away-no call centers! Want more info? Check out this fun 1 min video: 

Call us today and get Free VIP tickets to the Alameda County Home & Garden Show Oct 1-3 at the Pleasanton Fairgrounds--no strings attached!  (925)454-8648 or email us at: wecare@unitseastbay.com

I get at least 2 calls a month from my customers with questions on how to properly package their valuable artwork when using our Units portable storage containers.

The answer is pretty simple:

 

1.         Carefully take the artwork off the wall.

2.         Wrap the picture twice in bubble wrap. Make sure that it is tightly wrapped.

3.         Cut open a cardboard box.

4.         Wrap the cardboard box around the artwork and bubble wrap, fitting it to the exact size of the artwork frame.

5.         Cut more cardboard box if needed to cover the portrait.

6.         Use secure duct tape to firmly fasten the boxes shut around the pictures.

 

When you put the pictures into the portable storage unit- make sure that they are either taped to one another, or tightly packed together to avoid rattling and shaking. Then fasten them to the side of the container with our unique channel straps (again - to decrease shaking and potential rattling)

 

Feel free to call with any other questions.  I always have time for my customers, that's what Units Mobile Storage prides ourselves on, we always answer our phone day or night. Our number is (925)454-8648

 

Check out our website-it's loaded with tons of other tips and tricks too!

 http://www.UnitsEastBay.com

UNITS is on display at the Lowe's in Dublin right off 580 and Tassajara Road. If you ever wanted to see how nice the inside of a UNIT storage container looks, there is a portable storage unit right in front of the Lowe's store.  You can come by Lowe's anytime this weekend (July 9-11th 2010). When it comes to storage systems UNITS containers are superior.  I almost wish there were storage units, or packrat containers there so folks could really see the difference. Units have more storage space, and solid pine floors which makes them the better choice when storing or moving household things. At the Lowe's store they're hoping our unit inspires folks to do more remodeling. Join us at our UNITS facebook page.

When you need to remodel, portable storage units are not just a place to put things during the renovation, on-site storage also keeps your upholstery and furniture clean.  Even though your wood floor refinish contractor does his best to plastic-off the other rooms, dust gets into everything.  When we had our wood floor refinished, our desk that was behind a closed door, with plastic over, acquired a layer of dust- inside the desk drawer!  Dust was everywhere.  That wood and plaster dust just gets into everything during remodels.  Taping plastic across the door just doesn't stop the dust.  So, to keep your furniture dust free I would highly recommend putting it all into a mobile storage container on your driveway.  That way, you still have your furniture right there when you need it, and it's out of the way of the remodel contractor, and it stays clean!  Otherwise if you do not use portable storage you will have the job of cleaning all that dust, just when you thought the job was over.  Check out more units customers stories at: Units Mobile Storage  Also please join us on facebook.

When we opened the doors of Livermore Units Mobile Storage I thought our busiest phone days would be just before long holiday weekends- like Easter weekend.  I thought folks would want to take the long 3 day weekend to get started packing, moving and getting settled into storage spaces.  But refreshingly, I get the least requests for portable storageunits  just before every holiday weekend.  How refreshing that everyone gives themselves a moving break, and celebrates the holiday.  Yes, business wise, the storage biz is slow this weekend, but that is truly a blessing. Just as commented on Units Storage's fan facebook page:  Happy Easter and Happy Passover everyone!